01
Example
Immigration law firm · Calls
Calls
After-hours enquiries
A voice agent could collect basic enquiry details and help arrange a consultation, with legal questions passed to a person.
TypeVoice agent
HandlesInbound calls
Hand-offTo the team
AI receptionist · ConvertAttract · Respond · Convert · RetainUK businesses · inbound calls
AI receptionist · Convert — where missed calls leak revenue
An AI
receptionist
that answers
when you can't.
An AI receptionist can answer calls on the number you already use, gather details, answer agreed questions and book or route the next step. We agree the hours, hand-off rules and exceptions with you.
Calls
Answer or route
24/7
Coverage when configured
Your
Existing number
Human
Hand-off when needed
Index · What it does
More ways to
handle calls.
An AI voice agent can help with routine calls and route exceptions to your team.
01
Answers incoming calls
Handle calls when your team is unavailable, with coverage and routing agreed around your business.
02
Captures lead details
Can collect the caller's contact details and reason for calling, ready for your team to follow up.
03
Books appointments
With a suitable calendar connection, the agent can help callers book an available appointment.
04
Sends call summaries
Call summaries can be sent to your team through the agreed channels for review and follow-up.
Index · How it works
A practical route
from review to launch.
We agree the scope, configure the workflow and test it with your team.
01
Connect your number
Agree how calls route from your existing number and when the agent should answer.
02
Agree the information
Agree the questions it can answer, the information it needs and when to hand a call to your team.
03
Test and launch
Test representative calls, booking rules and hand-offs before launch, then review how the workflow performs.
Illustrative workflows
What these
workflows can do.
Examples, not client case studies
Scope and outcomes vary
Scope and outcomes vary
02
Example
Mortgage broker · Admin
Admin
Draft records for review
An agreed workflow could extract relevant details from enquiries and prepare client records for a team member to review.
TypeAutomation
SourceEmail + calls
ReviewBy the team
03
Example
Dental practice · Content
Content
Drafts for review
A content workflow could prepare draft articles or posts using approved information, with a person checking them before publication.
TypeContent pipeline
OutputDrafts
ReviewBefore publication
Index · Example workflows
What an AI voice
agent can do.
These examples show possible uses. Coverage, integrations and hand-offs depend on the agreed setup.
Trades & Home Services
Take enquiries while you're on site
An agent can collect job details and send them to your team for follow-up.
Capture job details
Dental & Medical Practices
Support after-hours enquiries
An agent can answer agreed questions and help with suitable booking requests, with clear hand-off rules.
Support the reception team
Solicitors & Professional Services
Route initial enquiries
An agent can collect basic details and help arrange a consultation, with sensitive matters passed to a person.
A clearer hand-off
Agreed scope
Coverage and terms set out in your proposal
Test before launch
Review representative calls and hand-offs
Managed delivery
Setup and support agreed for the work
Index · Industries
Built for your
type of business.
These are examples of workflows that can be configured around your team, subject to the needs of your business.
Commercial cleaning
Office, contract & facilities cleaning
New-contract enquiries and site-survey requests come in while your team is out on jobs. The AI can capture the requirement and help book a survey into the diary.
Capture survey enquiries for follow-up.
Dental & healthcare practices
Dentists, GPs, physios, clinics, therapists
An agent can help with routine out-of-hours enquiries and suitable booking requests, with clear rules for directing urgent or sensitive calls to a person.
Support routine booking enquiries.
Legal & professional services
Solicitors, accountants, IFAs, consultants
An agent can collect the reason for an initial enquiry and help arrange a consultation. Legal or financial advice remains with the professional.
Collect details for a consultation.
Estate & letting agents
Residential sales, lettings, property management
An agent can collect property requirements and help arrange viewings when the team is unavailable, subject to the agreed booking rules.
Support viewing enquiries.
Recruitment & staffing
Permanent, contract, executive search
Candidate and client calls can arrive while consultants are in interviews or on site. An agent can collect the brief and help arrange a callback.
Prepare callbacks for your team.
Established trades firms
Multi-engineer plumbing, electrical, M&E
When engineers are on site, an agent can collect job details and help the caller book a suitable appointment.
Keep job details ready for follow-up.
Index · Comparison
How does an AI
voice agent compare?
Compare the roles each option can play. Features, cover and terms depend on the service you choose.
| Feature | AI Voice Agent | Voicemail | Human Receptionist |
|---|---|---|---|
| Out-of-hours cover | When configured | Records messages | Depends on service |
| Interactive conversation | For agreed tasks | ||
| Collects enquiry details | When configured | Caller leaves message | Depends on service |
| Books appointments | With integration | Depends on service | |
| Call notes | When configured | Recorded message | Depends on service |
| Handles several calls | Depends on setup | Depends on service | Depends on staffing |
| Setup time | Depends on scope | Varies | Varies |
| Contract terms | Agreed in proposal | Varies | Varies |
Voicemail records messages for later; a person can provide judgement and context. An AI agent can follow agreed steps and route exceptions to your team. Compare availability and capabilities against the calls you need covered.
FAQ
Frequently asked
questions.
Everything we get asked about AI receptionists — cost, UK accents, what happens when it can't answer, and how it differs from an answering service.
Index · Get started
Ready to improve
call handling?
Tell us where calls are difficult to cover and we'll discuss whether an AI voice agent fits.
Request a free callExisting number options · Scope and terms agreed up front
Index № 06 · Get in touch
Book your
free call.
Tell us how work comes in and where it hurts. We'll tell you honestly whether we can help — no pitch, no cost.