AI receptionist for salons, barbers and beauty businesses
An AI receptionist for salons picks up the phone when your hands are full: mid-colour, mid-cut or mid-treatment. It books appointments, moves them, answers questions about opening hours and prices from your own list, and tells the caller when you will ring back with anything else. Axivon sets it up around your number, your services and your diary, then runs it.
What it picks up,
day to day.
- 01
New bookings. It asks which service, which stylist or therapist if the client has a preference, and offers times that fit the service length.
- 02
Reschedules and cancellations, found by name and number and moved to a time the client picks.
- 03
Opening hours, location, parking and which days each stylist works.
- 04
Price-list answers, read from the salon's own list. Where a price depends on hair length or a consultation, it says so.
- 05
Patch-test and consultation reminders, where a service needs one first.
- 06
Gift voucher and product enquiries, taken as a message if you handle them in person.
- 07
Messages for the owner or a named stylist, with a number and a good time to ring back. This is how a salon virtual receptionist covers lunch breaks and busy Saturdays.
From call
to diary.
Each service has a length, a price band and the stylists who offer it. A cut, a full head of colour and a bridal trial all take different time, and the receptionist books accordingly.
It confirms the booking back to the client and books into your calendar where your booking system allows it. Where it cannot, it takes the client's preferred time and the salon confirms. If a service needs a patch test first, it books that first and tells the client why.
If you switch it on, the receptionist can text the caller a secure Stripe payment link during the call, for example to take a deposit. It never takes card numbers over the phone. Useful for a booking deposit on longer appointments.
What a call
sounds like.
A client rings a salon on a busy Saturday. This is an illustrative example, not a recording of a real call.
- Receptionist
- Hello, this is the AI assistant for the salon. How can I help?
- Caller
- Can I book a cut and blow dry with my usual stylist next week?
- Receptionist
- Your stylist has Tuesday at 11 or Thursday at 4.30 for a cut and blow dry. Which would you prefer?
- Caller
- Tuesday. And how much is it?
- Receptionist
- That service is on the salon's price list. The stylist confirms the final price once they have seen your hair length.
The appointment is in the diary, the client receives a confirmation, and nobody had to put down the scissors.
Call handling and recording are set up with the salon under UK GDPR, and callers are told they are speaking to an AI assistant.
Where it hands
to a person.
It does not give advice on hair or skin, such as whether a colour will suit someone or whether a treatment is safe for them. A stylist does that at the consultation.
It does not quote a price that is not on your list. It says a stylist will confirm after a consultation.
It does not handle complaints or refunds. They go to the owner with a note.
It never takes card numbers over the phone. If the salon switches on payment links, it can text the client a secure link instead.
Managed plans from £300 a month, including 250 call minutes.
Frequently asked
questions.
Straight answers about an AI receptionist for salons and barbers.
Book your
demo.
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